Refund policy
Refund & Digital Fulfillment Policy
1. Digital Fulfillment & Delivery
All products offered on [Drinking Through History], including "Spirits!; The Halloween Cocktail Companion," are non-material, digital assets delivered electronically. We do not ship physical books, papers, or tangible goods to your physical address.
- Instant Access: Upon successful completion of your checkout payment processing, you will receive immediate access to download your file on the order confirmation screen.
- Email Delivery: In addition to the on-screen link, an automated digital fulfillment email will be sent to the email address provided at checkout within minutes of your purchase. This email contains a secure, unique link to access your [98 MB] high-resolution PDF download.
- Free Promotional Content: For our free 4-page signature recipe giveaway, delivery is entirely automated via our marketing system. Upon inputting your email address into our storefront signup block, a download link will be dispatched immediately to your inbox.
If you do not see your fulfillment email within 10 minutes of ordering or subscribing, please check your Spam, Promotions, or Junk folders.
2. Strict No-Refund Policy
Due to the immediate, irreversible nature of digital content delivery, all sales of digital goods and PDF book purchases on our storefront are final and non-refundable.
Once a download link has been generated, accessed, or emailed to you, the digital product is deemed "opened" and consumed. Unlike physical merchandise, digital files cannot be returned, recalled, or restored to our inventory. By completing your purchase of "Spirits!; The Halloween Cocktail Companion" at checkout, you explicitly acknowledge and agree to these terms.
3. Troubleshooting & Customer Support
While all sales are final, your satisfaction is incredibly important to us. If you encounter any technical friction, file corruption, or delivery issues, our team is here to assist you.
Please contact us immediately at [info@drinkingthroughhistory.com] if you experience any of the following:
- You did not receive your post-purchase fulfillment email or download link.
- The download link throws an error or appears broken.
- You experience technical difficulty opening or viewing the layout on your specific eReader, tablet, laptop, or mobile device.
In your support email, please include the Full Name and Email Address used during checkout so our collective of creatives can quickly locate your order, manually verify your transaction, and directly re-issue a fresh, working copy of your file to your inbox.